Terms of service

Product Availability

Our inventory is limited and may sell out quickly. While we do our best to keep inventory accurate, product availability is not guaranteed until your order is fulfilled.

Some items may require a vendor restock based on availability. If an item in your order requires additional time, you will be notified. Vendor restocks may take approximately 7–10 business days.

Orders & Payments

All orders must be paid in full at checkout. Once an order is placed, it begins processing and may not be eligible for cancellation.

Front Porch Littles reserves the right to cancel or refund any order due to inventory issues, pricing errors, suspected fraud, or other circumstances that prevent us from completing the order.

Pricing & Product Information

We do our best to provide accurate product descriptions, pricing, sizing, and photos. However, colors may appear slightly different depending on your screen or device.

Prices are subject to change at any time without notice.

Shipping

Orders selected for shipping will be processed according to our Shipping Policy. Once an order has shipped and tracking has been provided, Front Porch Littles is not responsible for carrier delays, lost packages, stolen packages, or packages delivered to an incorrect address provided at checkout.

Front Porch Pickup

Front porch pickup may be available at checkout when offered. Most pickup orders will be placed in the pickup box within 24 hours of the order being placed unless you are contacted otherwise.

Once your order is ready, you will receive pickup instructions, including the pickup address and your assigned lock/code. Each order will be secured with a designated lock code. Please only use the lock/code provided for your specific order.

If you need immediate pickup, please email frontporchlittles@gmail.com after placing your order so we can do our best to accommodate.

Orders must be picked up within 7 days of receiving pickup notification unless other arrangements have been made.

Front Porch Littles is not responsible for orders once they have been picked up from the designated pickup location.

Returns & Store Credit

Returns are accepted according to our Refund Policy. Eligible returns may be issued as store credit only.

Items must be unworn, unwashed, free of stains, odors, pet hair, and damage, and must have tags attached if applicable.

Final sale items, including bows, hair accessories, socks, tights, undergarments, personalized items, holiday items, sale items, clearance items, and special promotion items, are not eligible for return or exchange.

Damaged or Incorrect Items

Please inspect your order as soon as it is received. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery or pickup at frontporchlittles@gmail.com.

Please include your order number and photos of the issue so we can review and assist.

Customer Information

Customers are responsible for providing accurate contact, shipping, and pickup information at checkout. Front Porch Littles is not responsible for delays or issues caused by incorrect customer information.

Website Use

You agree not to misuse our website, attempt to interfere with its operation, or use our site for fraudulent or unlawful purposes.

All website content, including photos, logos, text, graphics, and branding, belongs to Front Porch Littles unless otherwise stated and may not be copied or used without permission.

Limitation of Liability

Front Porch Littles is not liable for any indirect, incidental, or unexpected damages related to the use of our website, products, shipping services, or pickup services.

Our responsibility is limited to the value of the product purchased.

Policy Updates

Front Porch Littles reserves the right to update or change these Terms of Service at any time. Updates will be posted on this page, and continued use of our website means you accept those changes.